Privacy Policy
Sydney Sanitary Disposal is committed to protecting your privacy. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
This policy outlines how we collect, use, store and disclose your personal information when you use our website at [www.sydneysanitarydisposal.com.au] (the “Website”).
1. What We Collect
When you submit a quote request or contact form via our Website, we may collect the following information:
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Name
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Company name
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Email address
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Phone number
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Business address
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Service requirements
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Any other information you voluntarily provide
We may also collect non-identifiable technical data such as IP address, browser type, and usage patterns via cookies or analytics tools.
2. How We Use Your Information
We collect and use your personal information to:
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Respond to your enquiries or quote requests
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Provide you with information about our services
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Improve our website and service delivery
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Maintain business records and communication
We do not sell, rent or trade your personal information.
3. Disclosure of Personal Information
Your information may be shared with trusted third-party service providers only when necessary, such as:
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Website hosting and maintenance providers
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CRM or email marketing software (e.g. for service updates or appointment reminders)
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Contractors or service personnel if required to deliver our services
All third parties are required to handle your information in accordance with this policy.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes:
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Secure hosting via reputable Australian or international providers
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HTTPS encryption on our website
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Restricted access to administrative areas and data
Despite these precautions, no transmission over the internet is completely secure.
5. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to collect anonymous traffic data. This helps us improve user experience and understand website performance. You can manage cookies via your browser settings.
6. Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting us via our contact form.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any concerns or complaints about how we handle your personal information, please contact us using the details above. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).